About Gem Printworks
Shipping & Returns
Expected Delivery Timeframes
Canadian orders ship with Canada Post Expedited with tracking and normally take 5-10 business days to arrive. Shipping to Eastern Provinces takes about 5-7 business days and shipping to Western provinces can take 6-10 business days. Remote locations can take up to 18-22 days.
US orders ship with USPS first class mail or priority (depending on package size) with tracking and generally take 5-10 business days to arrive. We import orders ourselves across the border so US shipping addresses do not encounter surprise fees or duties (applies to orders under $800 value).
International orders generally take 12-22 business days but may be delayed by the customs of your country. International orders may be subject to additional fees such as duties or taxes.
Please refer to our Return Policy.
For all questions, comments, and general inquiries, please don't hesitate to get in touch.